Full SustainAble organizational assessment
A structured review across the complete SustainAble framework for tour operators.
The SustainAble Baseline gives your team a structured view of current practices, available evidence, priority gaps and the actions to address first.
Complete organizational diagnosis
Continue within 90 days and the amount you paid can be credited toward Core, Cohort or Private. Prices do not include taxes.
01 — Fit
Choose the Baseline when:
Finding what is missing, incomplete or ready to use is part of establishing the starting point—not a reason to delay it.
02 — Two starting points
Both are real starting points. Only one gives you the complete organizational picture.
| Free Readiness Check | SustainAble BaselineComplete diagnosis | |
|---|---|---|
| Price | Free Readiness CheckFree | SustainAble BaselineUS$395 one-time |
| How it works | Free Readiness Check7 high-level questions, about 5 minutes | SustainAble BaselineThe full SustainAble assessment, using the information you already have |
| What it tells you | Free Readiness CheckA directional indication, based on the information you provide | SustainAble BaselineA complete organizational diagnosis |
| You receive | Free Readiness CheckA starting-point snapshot, 3 initial priorities and a recommended next step | SustainAble BaselineFour-pillar Scorecard, gap analysis, documentation-status view, initial action plan and a shareable Baseline Summary |
| Academy | Free Readiness CheckNot included | SustainAble BaselineSustainability 101 for Tour Operators for one person |
| Progress recognition | Free Readiness CheckNot included | SustainAble BaselineFoundation Established, once the defined completion requirements are met |
| Best when | Free Readiness CheckYou are still exploring | SustainAble BaselineYour organization needs a reliable foundation for planning and implementation |
| Take the Free Readiness Check | Get the SustainAble Baseline — US$395 |

SustainAble is a GSTC-Recognized Standard for Tour Operators. The Baseline supports diagnosis and implementation planning; it is not an independent certification audit.
03 — What it answers
The SustainAble Baseline helps your team answer five practical questions.
Identify current policies, practices, responsibilities, measurements and learning that can support the work ahead.
See where the organization has information or evidence that can be reviewed and organized.
Find gaps, unclear ownership and areas where current practice is not yet supported by suitable documentation.
Turn a long set of requirements into an initial sequence of priorities.
Use the Baseline Summary to explain the starting point without presenting unverified activity as independent certification.
04 — What you receive
A structured review across the complete SustainAble framework for tour operators.
A high-level view of the organization's starting position across the framework's four pillars.
A clearer account of where current practices align, where information is incomplete and where action is needed.
A practical distinction between what the organization says it does, what it can currently support with documentation and what still needs review.
A prioritized starting sequence so the team can move from diagnosis into implementation.
A concise summary for internal leaders or relevant business conversations, with language that distinguishes current information from independent certification.
Sustainability 101 for Tour Operators helps one team member build the foundational knowledge needed to understand the diagnosis and next steps.
What Academy access includesAfter the defined Baseline completion requirements are met, Green My Experience records the Foundation Established milestone and can provide an approved recognition asset the organization may choose to share.
What Foundation Established means05 — How it works
Complete the US$395 purchase and receive the instructions for beginning the organizational assessment.
Answer the questions using the organization's current practices and available information. Accuracy is more useful than trying to appear further ahead.
Connect relevant policies, records, measurements and other information where requested. Missing information is recorded as part of the starting point.
Use the Scorecard, gap analysis, documentation-status view, action plan and Baseline Summary to understand what should happen next.
Continue independently, activate the system through Core, join an eligible Cohort or discuss Private support.
06 — What to bring
Useful information may include:
Do not delay because the material is incomplete. The Baseline is designed to show which information can be used, what needs strengthening and what does not yet exist.
07 — Academy
The SustainAble Baseline includes Sustainability 101 for Tour Operators for one person from the organization.
The course introduces the core sustainability concepts and tourism context needed to interpret the Baseline and participate in the next stage of implementation.
Organizations that need additional course access can request current Green My Experience Academy pricing.
Explore Sustainability 101 for Tour Operators08 — Recognition
Completing the defined Baseline requirements establishes the diagnostic foundation for future work:
Green My Experience records this as Foundation Established. The recognition can be private, and an approved asset may be shared publicly if the organization chooses and follows the recognition-use rules.
Foundation Established is a Green My Experience progress recognition. It is not GSTC certification, an independent verification of every sustainability claim or a guarantee of a future certification decision.
10 — After the Baseline
If your organization moves from diagnosis into supported implementation, the eligible Baseline payment can be credited toward Core, Cohort or Private.
Credit rules
The Baseline remains valuable as a standalone diagnosis. The credit simply creates a clear bridge when your organization is ready to continue.
Compare Implementation Paths11 — Questions
Yes. Every organization completes the Baseline because it establishes the starting point for implementation. It can be purchased first or completed during Cohort or Private onboarding when it is included. It is never skipped.
No. The Free Readiness Check uses 7 high-level questions to provide a quick initial view. The Baseline is the complete organizational assessment and produces the Scorecard, gap analysis, documentation-status view, initial action plan and Baseline Summary.
No. Use the information currently available. Identifying what is missing, incomplete or needs review is part of the Baseline's purpose.
The Baseline provides the complete diagnosis and its defined outputs. Green My Experience Platform access is included in Core, on an annual subscription. Platform access for guided programs is described in the relevant Cohort, Private or Enterprise agreement.
Yes. The Baseline includes Sustainability 101 for Tour Operators for one person. Additional licenses use the current Green My Experience Academy pricing.
It begins when the Baseline is completed—not when it is purchased. The amount actually paid can be credited when the same organization enters Core, Cohort or Private within that period, subject to the published rules.
No. It is a Green My Experience progress recognition for completing the defined Baseline foundation. Independent GSTC certification requires a separate audit and decision by a GSTC-accredited certification body.
No. Green My Experience provides the methodology, tools, learning and implementation support. A GSTC-accredited certification body separately conducts the independent audit and makes the certification decision.
No. Those third-party services occur later and are contracted and paid for separately by the operator.
No. The Baseline is a sustainability diagnosis. The initial emissions estimate included in Core and Cohort is a separate basic planning output and is not intended for external reporting.
Give your team a clear place to begin.